Terms of Service

Purchase and use of the service

When you buy access to the services on teoritentamen.no you get access to all questions for the chosen class(es) for a certain number of consecutive hours/days. The time runs from the start of the first test. The service shall be available 24 hours/day. However, downtime can occur due to technical maintenance and correction of errors.

When you buy access to teoritentamen.no you get access to a personal account with unique log-in information. Sharing of the account or log-in details will also lead to risk of abuse as other users then can charge your phone bill or your credit card.

By using Teoritentamen you agree to receive the service, and at the same time acknowledge that the right of withdrawal lapses as soon as the service is activated.

In order to prevent illegitimate usage we have to restrict access to a maximum of three different devices/browsers (example; you may use the service on one mobile phone and two different computers). In addition to this you may use the app on 1 tablet and 1 mobile phone.

Customer support is available every day between 9 AM and 9 PM. We provide customers with guidance regarding payment, traffic theory and general use of the service. We are more than happy to receive feedback from our customers in order to constantly improve the service we offer.

Pricing

All prices are including VAT and stated in NOK. If you pay via SMS or credit card an additional operator charge between NOK 3 and 12 is added (depending on which pass you choose). Total prices included charges will be presented to you before you make a final order.

Guarantee

Teoritentamen stands for quality - If you fail your exam you will get your money back (applies to all passes that include guarantee).

The majority of our customers pass their exam after practicing with our tests. To ensure you that our service is of the highest quality we offer a “money back guarantee” or a new pass.

If you for some reason don’t pass your exam after extensive practice with our tests (see terms) you will get a new pass or your money back. For more details on our terms and conditions continue reading:

You must have bought a pass on teoritentamen.no with guarantee included.
You must have registered your name and date of birth with teoritentamen.no.
You must have completed at least 25 tests, and must have passed 5 of the last 10 tests (count includes deleted tests).
You must have passed at least 3 road sign tests.
You must attempt the offical exam in either Norwegian or English.
You must have attempted the official exam within 3 days of the expiration of your pass.
You must send us a written confirmation withing 3 days of taking the exam, which shows that the theory exam was not passed (a picture of the document you get at Statens vegvesen). Log in and send your document here.
If you get a full refund, your pass will automatically be terminated.

Note: Your results and progression in the service relates to the language you have chosen.

Terms of Service

Purchase and use of the service

Pricing

Guarantee

Company information

Other questions